If a participant decides to cancel their reservation, they may do so at any time by notifying one of the two organizers as soon as possible via the official email address.
Please note that a participant’s cancellation may create organizational difficulties, including booking management issues and the risk of not reaching the minimum number of participants required for the tour (which could result in the need to find a replacement participant).
For this reason, the following cancellation and refund conditions apply:
Cancellations made more than 90 days before departure
If the cancellation request is submitted more than 90 days prior to the departure date, the participant is entitled to a refund of the amount paid, minus €100, which will be retained to cover administrative and payment processing fees(including Stripe transaction fees, bank charges, and related operational costs).
Please note that this €100 administrative and processing fee is non-refundable in all cases, regardless of how far in advance the cancellation is made.
Cancellations made less than 90 days before departure
If the cancellation request is submitted less than 90 days prior to the departure date, no refund will be issued.
Replacement participant
An exception applies if the participant who wishes to cancel finds another person willing to take their place.
In this case, the new participant must pay the full cost of the tour, and the original participant may receive a refund according to the terms agreed with the organizers.
Tour cancellation by the organizer
If the tour is canceled by the organizers, the full amount paid (including any deposit or full payment) will be fully refunded to the participant.
